Hearth Isles: Privacy Policy

Last updated: 9 November 2026

Hearth Isles ("the game") is made by Blueflow AI ("we", "us"). This policy explains what information the game collects and why. In short: we never ask for your name, email or any account. The game uses an anonymous random ID to understand how levels play, and optional ads that you choose to watch.

1. Information we collect ourselves (gameplay analytics)

To make levels fair and fun, the game sends anonymous gameplay events to our analytics provider, PostHog (servers in the USA):

• a random ID created on your device when the game is first opened (it is not linked to you, your Apple ID or your advertising ID);
• what happens in the game: levels started, won or lost, moves, time spent, power-ups used, settings changed (for example sound on or off), and technical error reports;
• basic device information: platform (iOS or Android), screen size, language and app version.

We configure PostHog not to store IP addresses and not to look up location. We use this data only to improve the game, for example to tune the difficulty of each level. We do not sell it, and we do not use it for advertising.

2. Advertising (Google AdMob)

The game shows optional rewarded videos: you tap a button to watch a short video and get a bonus. They are provided by Google AdMob. To show and measure ads, Google may collect:

• your device's advertising identifier (IDFA), only if you allow it in Apple's "Allow tracking" prompt. If you choose "Ask App Not to Track", the game works exactly the same and the ads are simply less tailored;
• your IP address (to estimate your general region), information about the ads you see and tap, and diagnostic data.

In the EEA, the UK and Switzerland, Google's consent form asks for your choice before personalised ads are shown. You can change your choice at any time. Learn more in How Google uses information from sites or apps that use its services.

3. In-app purchase (Captain's Pass)

The game offers one optional purchase, the Captain's Pass. Payment is handled entirely by Apple (App Store) or Google (Google Play): we never see your name, card or payment details. The store only tells the game whether your Apple ID or Google account owns the Pass, so it can be switched on, restored on a new device, or switched off after a refund. Whether you viewed or bought the Pass is recorded with the same anonymous gameplay ID described in section 1, to understand which offers players like.

4. Game updates (Capgo)

Small fixes and new content can reach the game without a full App Store update. For this, the game asks our update service, Capgo, whether a newer version is available. It sends a random installation ID created by the update system (not linked to you or your advertising ID), the app and game version, platform and system version. Your IP address is used to deliver the download. This data is used only to deliver and check updates.

5. Information stored only on your device

Your progress (levels, stars, coins, your village, settings) is saved on your device. If you delete the game, this progress is deleted too.

6. Children

Hearth Isles is a general-audience game rated 4+. It is not specifically directed at children under 13, and we do not knowingly collect personal information from children. Ads are limited to family-safe (G-rated) content.

7. Your choices and rights

• Tracking: iPhone Settings → Privacy & Security → Tracking → Hearth Isles.
• Analytics data: because we hold no name or email, we cannot tell which data is yours unless you send us your game ID. Write to us and we will delete it.
• Depending on where you live (for example the EU/UK under the GDPR, Turkey under the KVKK, or California under the CCPA), you have the right to access, correct or delete your data, and to object to its processing. Contact us using the address below.

8. Service providers

9. Changes

If this policy changes, we will update the date above and, for important changes, tell you in the game.

10. Contact

Blueflow AI · privacy@hearthisles.com